Shipping Policy
Thank you for shopping with MyFlowerJewelry.
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from:
Website: https://www.myflowerjewelry.com/
Email: hi@myflowerjewelry.com
By placing an order, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed within 1–5 business days after payment confirmation.
Please note:
- Orders are not processed on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be slightly extended.
- Customized or made-to-order jewelry may require additional preparation time.
If there is a significant delay in processing your order, we will contact you via email.
2. Shipping Time
Estimated delivery times vary depending on destination and shipping carrier.
Estimated Delivery Time by Region
| Region | Estimated Shipping Time |
|---|---|
| United States | 7–15 Business Days |
| Canada | 8–18 Business Days |
| Europe | 7–18 Business Days |
| United Kingdom | 5–12 Business Days |
| Australia & New Zealand | 7–18 Business Days |
| Asia | 5–15 Business Days |
| Other Countries | 10–25 Business Days |
Please note that shipping estimates are not guaranteed and may vary due to customs inspections, weather conditions, local postal delays, or international logistics disruptions.
3. Shipping Fees
Shipping costs are calculated at checkout based on:
- Destination country
- Shipping method selected
- Package size and weight
- Promotions or free shipping eligibility
We may occasionally offer free shipping promotions for qualifying orders.
4. Order Tracking
Once your order has shipped, a tracking number (if available) will be sent to your registered email address.
Please allow 2–7 business days for tracking information to update after shipment.
Tracking delays may occasionally occur due to carrier systems.
5. Customs Duties & Taxes
International orders may be subject to:
- Import duties
- Customs fees
- VAT/GST
- Local taxes
These charges are determined by your country’s customs authority and are the responsibility of the customer.
MyFlowerJewelry is not responsible for customs delays or additional fees imposed by local authorities.
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect shipping address is entered:
- Please contact us immediately at hi@myflowerjewelry.com
- Address changes may only be possible before shipment
We are not responsible for packages lost, delayed, or returned due to incorrect customer-provided information.
7. Lost, Stolen, or Delayed Packages
We are not liable for shipping delays caused by:
- Courier disruptions
- Customs inspections
- Severe weather
- Holidays
- Incorrect address information
If your package appears lost, please contact us at:
We will work with the shipping carrier to assist in resolving the issue whenever possible.
For packages marked as delivered by the carrier, MyFlowerJewelry is not responsible for theft or loss after delivery.
8. Split Shipments
In some cases, items in the same order may ship separately due to:
- Inventory availability
- Different warehouse locations
- Package size limitations
You may receive multiple tracking numbers for one order.
9. Failed Delivery / Returned Packages
If a package is returned due to:
- Incorrect address
- Failed delivery attempts
- Refused delivery
- Unclaimed package
Customers may be responsible for additional reshipping fees.
Refund eligibility for returned packages may be subject to deductions for shipping and handling costs.
10. Shipping Restrictions
We reserve the right to limit or refuse shipping to certain countries or regions due to:
- Carrier limitations
- Customs restrictions
- High-risk shipping zones
- Legal or regulatory concerns
11. Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide:
- Order number
- Photos of damaged items
- Photos of packaging
We will review the issue and provide a suitable resolution where applicable.
12. Contact Information
If you have any questions regarding shipping, please contact us:
MyFlowerJewelry
Website: https://www.myflowerjewelry.com/
Email: hi@myflowerjewelry.com